Comments on: TMNet User VS Customer Service

By: Ryan

Ryan — Mon, 10 Jan 2011 08:21:37 +0000

learn your farking english before you comment. TM net is totally suck, no disagree about this company!

well, at least u got the connection. I don't even have a telephone port for HALF a year. What they told me is "tak ada port" (no port available). Is adding extra port that difficult?

IF YOU DON"T HAVE INTERNET ACCESS FOR HALF MONTH I BET YOU WILL AS HELL CRAZY AS I AM!!!

By: malaysia boleh?

malaysia boleh? — Mon, 03 Jan 2011 16:09:36 +0000

terrible service….

By: barbie

barbie — Fri, 24 Dec 2010 22:37:43 +0000

MR CHua did not go to school. No teacher taught him.. no parents to teach him… sigh… God bless the poor man.

By: miracle

miracle — Wed, 22 Dec 2010 03:33:33 +0000

yeah i agree..i'm waiting here at the puchong tmpoint for two hours. They are taking atleast 20min on each customer …damn pissed off now

By: Shinga

Shinga — Sat, 20 Nov 2010 10:22:24 +0000

They might have had so many complaints… they take even longer to reply to each complain

By: flyingfox

flyingfox — Wed, 17 Nov 2010 04:29:10 +0000

You think this is bad? The abuse extends to everything – including billing. I got a "normal" reminder phone call that my bill was overdue. warm and nice, no mention of line being cut. I paid on-line within 10 minutues and received e-mail confirmation from my bank. TM did not update my system and 4 days later, they cut my line. When I called them and gave payment details, they said it will take up to 24 hours to re-open my line.

All, always keep complaining to the Multimedia Commission. Say that TM is abusing its dominant market position. These complaints are auditable and will help other ISPs to make thier case for more licences. Don'y just blog about this. Lets try to send 1million complaints. That will help competition as the Commission will have to break the monolpoly/dominance. Believe in Change!

By: shah

shah — Sun, 07 Nov 2010 17:20:26 +0000

i love mr chua.. long live the king…

By: Max Frus

Max Frus — Fri, 01 Oct 2010 07:36:07 +0000

anyone who defends TM obviously hasn't tried waiting for a Streamyx application or used their services before. regardless, it's just plain rude and uncivilised to shout abuses like that. however, it really is bloody sickening when TM is granted a monopoly and we have no choice but to endure their incompetence. it's pretty simple really – if you can't do it, let someone else do it. i'm still waiting for them to send the technician after 3 mths from my application. called numerous times, same old answer. at the end of the day, it all boils down to the same old shit… corruption = no competition = no improvement = maximum frustration

By: suck line

suck line — Tue, 14 Sep 2010 16:53:32 +0000

Why is the development of Malaysia's line will be slower than the weaker, like after

By: Max

Max — Wed, 25 Aug 2010 14:56:14 +0000

this chinaman is soo typical … whats the use to rant over a phone, if your not happy with the service just cut it off then … my friend works in their call center, he says many chinaman and chinawoman will call shouting and complaining but most of them dont even know the difference between a modem and a router … the worst thing is they dont even know what operating system they are using! …