TMNet User VS Customer Service



TMNetIf you ever been a customer of TMNet, the main ISP in Malaysia and the worst ISP on earth, you will know how slow their customer service is, especially for Streamyx. Make a complaint, and wait half a year until it’s solve. Few weeks ago, I too have problem with them. And luckily, it is solved in 1 week+, but I’m still not happy. They reply my email in at least 3 days, which is very slow compare to other company who can reply me in 24 hours.

I found an audio at Bloganything.net via Lowyat forum about a TMNet user, Mr.Chua - can’t stand anymore and rant at two customer service operator. Frankly speaking, I don’t think there is any use to shout and rant at the customer service operator. They are just answering phone calls, and they are not the one who provide you the internet service. To me, they are just like shield, protecting the boss who provide lousy service. Let’s listen to it, and forget it after listening. No offense to anyone, and I don’t know why this record will be spread on the internet, wondering what the hell is the customer service doing.

Download (.wav)


[tags]tmnet,streamyx,tmnut[/tags]

Dancing Banana and Mario Some relevant posts you might be interested:

Comments:

Post a comment


p P yell yawn ) drink O.O o.o ouch mad bulb >.> <.< lame <3 song =( grr grin glasses ( /gg down x.x ^.^ cool confused bored ) D