Comments on: Astro Customer Service: Siva

By: cse

cse — Sun, 17 Jan 2010 17:33:38 +0000

Hi Boby,

Actually astro did train their staff to hang up a call if customer did using a *@*&@ word. We do have a right. But at the first place, we guys been instruct to give a customer 3rd times of warning before do so.

By: KillerKel

KillerKel — Sat, 16 Jan 2010 07:15:51 +0000

the 2 bitches (mother and daughter) should get a grip of them self 1st…they need to get themself a fuck…maybe they should try 69 with them self…it just might work…English konon-this is malaysia bitch, not britian…she herself spoke like a paraiya from an estate…hahahaha

The guy siva was very patient but was not necessary at that time….if i was siva, i would just drop the call…anyhow i salute

By: Sakina

Sakina — Tue, 05 Jan 2010 07:50:12 +0000

That’s 20 minutes of my life I’ll never get back.

By: zain

zain — Mon, 28 Dec 2009 14:51:13 +0000

Ayoo….HER PROBLEM start when she did not ask in the polite way in the first place but she expect someone to respect her….bengong…she should take PR class from her mother who think she have very good PR…Do not know how to teach her own daugther a good manner ada hati nak ajar org lain….both like a crab….nak ajar org jalan lurus tp diri sendri yg senget…what a world!!! Siva hang in there!!! go Siva…

By: bobby25

bobby25 — Mon, 21 Dec 2009 04:52:30 +0000

Hi Guys,

I dont think you guys know the regulations on Customer service,if a call like that was made,siva has EVERY right to hang up and use the recording to make a police report.Since siva has got no knowledge on his rights,he got abused by some lady.Astro should train their staff on all this…Again,its astro’s fault

By: Quar

Quar — Thu, 08 Oct 2009 22:18:02 +0000

Geez… the customer really thinks her english is good. OMG.. repition and such foul language from that 20 over year old account holder.. urgh.. And the mother?? WOW.. she said she’s in PR.. REALLY? and is trying to teach him?? PR? do you know what PR means in some level??? It is CUSTOMER SERVICE.. hahahhahaa.. Geez…. Siva/Jeeva.. hang in there.. I feel you.. You didn’t do a great job on handling an imbecile.. but you did a good enough job by just staying there and being quite.. I salute..

By: abi

abi — Fri, 21 Aug 2009 07:00:22 +0000

Pity the customer service guy! The only mistake he made was “thats your problem” …

By: BlackRose28

BlackRose28 — Sun, 16 Aug 2009 14:59:36 +0000

that woman and her mother (so call wanna act cool and smart) might be having problem didn’t get the laid for past few days.

Especially that psycho woman kannakambing?? kandangkambing what ever her name is man…she desparately need to fuck someone …else she wont be throwing tantrum like this.

she is humilation to indians in malaysia….cant speak propper english konon….sediri screaming like pariah from estate.

just hang yourself on the tauge tree/plant..sorry i dont speak good english…please give me a call at 012-223!@#@! and teach me some english! ahak! bodoh punya perempuanS..hehheeh…check that out…

siva u cool and rock man! love u!

By: Ste

Ste — Fri, 14 Aug 2009 02:35:32 +0000

I wish i was siva…. at that time.i will make sure she comes to astro off and see her in person.

By: Fairuz

Fairuz — Mon, 27 Jul 2009 11:08:24 +0000

These customers are just so freaking screwed. Especially the young customer that gave the poor Siva a verbal beating. This is just a practical scenario of people (customers) using their emotions rather than using their fuckin’ brains. They should realize that agents are just human beings, and if provoked might just say something un-proper like that. This just a matter of incompetent customers which has not so excellent grip of the English language giving a reasonably ok Customer Service agent hell.

I hope the customers that was apart of the conversation goes through this blog, and realizes that they were just soooooo f*%kin’ stuupid, thinking their tempraments and ego will solve their problems.

Ciaoz..