Date: 02-10-2008 | In : General
Another customer service recording being leaked. This time is Astro’s Siva VS a customer who assumes she have an excellent English command. Be warned that things are being repeated over and over in this 20 minutes conversation. Make sure you have enough free time.
The customer is obviously a problematic one for threatening to call the police just because the customer service operator is not up to her expectation. I would be happily telling the customer to go ahead and make a police report if I’m Siva.
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Download: sivaastro.mp3
[...] English? Perhaps she needs to read that with this. Is “Bad English” the same with “The Press Misquoted [...]
Keep repeating “My problem aaaaaa…..” Hahahaha…
d0nt waste my tym n my BILL laaaaaa…..
u bloody.. bloody.. bloody……..sounding me ah…sounding me ah..sounding me ah….bloody FucK! Press? police?lawyer..(threatening summore) poor guy………eh eh eh ehhhhe ehhhhhhe ehhhh….Dont Let me sPeak in TaMIL ah??LOL…wonder how wud that be??
dis is soooo damn funny man!!!….i jus dont get her…wHats he fucking probLem…She’s L0nely man!
WHERES THE PART 2????!! im waiting!
Siva a.k.a jeeVa @CS porr feLL0w……VAzGha!!
WHY LA SHE SHOUTING??
IZIT HARD TO LIVE WITHOUT ASTRO???
R U DAT LONELY?
JUS TECHNICAL PROBLEM…MAYBE SHE ABUSE THE CARD…MUST BE HER PROBLEM….HEHEHEHEHE
HAIYOOOO…..
” What is my problem??” ,” What is my problem??” ,” What is my problem??” ,” What is my problem??” ,” What is my problem??” ,Ha, This is your problem lah, Keep asking what is my problem!! People apologized liao, you still want to asking ” What is my problem??” ! Where is the PR just now?? PR, since you are PR, you should tell her WHAT IS HER PROBLEM! Shit!
the customer is bloody problematic……
the (old?) woman is crazy, stupid, wasting time talking and talking. bad day for siva to met someone like that
My God…. The customers are just plain racist, ignorant and uneducated. Siva has been very calm throughout the call. The uneducated customers was screaming since the start of the call. Rude, crude and basically bastards that should be drag into the streets and stoned to death.
If these damn customers gave me a call like that, I’d welcome them to my office, bring the press, flush their uneducated mug on the newspaper and show them to the world. Education is definitely lacking in this scenario…
These customers are just so freaking screwed. Especially the young customer that gave the poor Siva a verbal beating. This is just a practical scenario of people (customers) using their emotions rather than using their fuckin’ brains. They should realize that agents are just human beings, and if provoked might just say something un-proper like that. This just a matter of incompetent customers which has not so excellent grip of the English language giving a reasonably ok Customer Service agent hell.
I hope the customers that was apart of the conversation goes through this blog, and realizes that they were just soooooo f*%kin’ stuupid, thinking their tempraments and ego will solve their problems.
Ciaoz..
I wish i was siva…. at that time.i will make sure she comes to astro off and see her in person.
that woman and her mother (so call wanna act cool and smart) might be having problem didn’t get the laid for past few days.
Especially that psycho woman kannakambing?? kandangkambing what ever her name is man…she desparately need to fuck someone …else she wont be throwing tantrum like this.
she is humilation to indians in malaysia….cant speak propper english konon….sediri screaming like pariah from estate.
just hang yourself on the tauge tree/plant..sorry i dont speak good english…please give me a call at 012-223!@#@! and teach me some english! ahak! bodoh punya perempuanS..hehheeh…check that out…
siva u cool and rock man! love u!
Pity the customer service guy! The only mistake he made was “thats your problem” …
Geez… the customer really thinks her english is good. OMG.. repition and such foul language from that 20 over year old account holder.. urgh.. And the mother?? WOW.. she said she’s in PR.. REALLY? and is trying to teach him?? PR? do you know what PR means in some level??? It is CUSTOMER SERVICE.. hahahhahaa.. Geez…. Siva/Jeeva.. hang in there.. I feel you.. You didn’t do a great job on handling an imbecile.. but you did a good enough job by just staying there and being quite.. I salute..
Hi Guys,
I dont think you guys know the regulations on Customer service,if a call like that was made,siva has EVERY right to hang up and use the recording to make a police report.Since siva has got no knowledge on his rights,he got abused by some lady.Astro should train their staff on all this…Again,its astro’s fault
Ayoo….HER PROBLEM start when she did not ask in the polite way in the first place but she expect someone to respect her….bengong…she should take PR class from her mother who think she have very good PR…Do not know how to teach her own daugther a good manner ada hati nak ajar org lain….both like a crab….nak ajar org jalan lurus tp diri sendri yg senget…what a world!!! Siva hang in there!!! go Siva…
That’s 20 minutes of my life I’ll never get back.
the 2 bitches (mother and daughter) should get a grip of them self 1st…they need to get themself a fuck…maybe they should try 69 with them self…it just might work…English konon-this is malaysia bitch, not britian…she herself spoke like a paraiya from an estate…hahahaha
The guy siva was very patient but was not necessary at that time….if i was siva, i would just drop the call…anyhow i salute
Hi Boby,
Actually astro did train their staff to hang up a call if customer did using a *@*&@ word. We do have a right. But at the first place, we guys been instruct to give a customer 3rd times of warning before do so.